Search for Libby in your device's app store. Download for free.

• Libby app for iOS
• Libby app for Android
• Libby app for Kindle Fire   (find out more about compatible devices)

1. Open the app

2. Follow the prompts in the app to find your library. Search for Falkirk.

3. Create your account as directed, entering your library card number and PIN. 

You're ready to borrow!

If you don't know your library PIN you can reset it on the library catalogue.

In a web browser, on your PC or laptop

1. Go to https://libbyapp.com/library/falkirkuk.

2. Follow the onscreen prompts to enter your library card number and PIN.

You’re ready to borrow!

If you don't know your library PIN you can reset it on the library catalogue.

Transfer eBooks to your eReader

If you have a NOOK or similar eReader that is compatible with Adobe Digital Editions (ADE), you can download Libby books on your computer, then use ADE to transfer them to your device.

To download the ADE file:

1. On a computer, log in at libbyapp.com.
2. Select the Libby icon at the bottom of the screen and then choose Loans.
3. Find the book you want to download and choose Manage Loan.
4. Choose Read With and then EPUB.

Problem with a feature of the app or website

Please check the help pages: https://help.libbyapp.com/

These pages are very comprehensive and are compiled by the app developers. Please note that all online services are operated by external organisations, so Falkirk Libraries does not have control over app or website features.

If you are unable to find answers to your questions in this way, we will do our best to help. Contact us at libraries@falkirk.gov.uk.

Unable to log in

If Libby does not recognise your library card number or PIN this could be caused by one of the following:

• Your library account has expired – library memberships automatically expire every three years and must be renewed.

• Your PIN is incorrect (please below how to reset it)

• You have a new library card and are using the number for your old library card

If you have issues logging in with your library card, please speak to your library or email libraries@falkirk.gov.uk.

Forgotten your PIN?

Everyone who is a library member automatically has a PIN, which is used to log into the library catalogue, use library PCs and Wi-Fi, and access our online services.

If you don’t know your PIN, and your email address is registered with us, you can reset your PIN on the library catalogue.

If you haven't given us your email address you won't be able to reset your PIN in this way. Please visit your local library, remembering to bring your library card with you. Alternatively you can email libraries@falkirk.gov.uk with your email address, date of birth and postcode. Our admin team will add your email address to our records and send you a web link to update your PIN.